The Global infrastructure Services (GIS) division of Wipro which provides highly advanced solutions to customers through Remote Infrastructure Management, System Integration, IT Transformation, Data Center, Virtualization, Cloud computing and Consulting services this expansion of Wipro serves more than 700+ clients in US, Europe, APAC and Japan.
Job Position:• Determining the incident at first level and providing resolution to them on a 24*7 basis
• Responsible for service incidents and queries within the agreed service levels
• Responsible for client interface with outstanding communication abilities
• Responsible for maintain and monitoring activities proactively on a daily, weekly and monthly basis
• Responsible or following compliance's (quality/Security& disciplinary) to manage global customers and also defined for the workplace
• Support & Monitoring of the availability, capacity usage, errors and failures of computer, Storage, network platforms, processes, OS, job scheduling etc.
• Escalation of matters to higher level as and when required
Qualification: BCA, B.Sc, M.Sc
Experience: Freshers year 2016 Pass outs
Eligibility:• BCA/B.Sc (All branches except Nursing/Agriculture/Hotel management) /M.Sc (All branches) Only FULL TIME programs
• Candidates should be year 2016 pass out
• 40% and above in 10th and 12th ,50% and above in graduation and post-graduation
• No standing arrears
• M.Sc with 5 years Integrated course is not eligible
Location: Across India
Remuneration: Not Disclosed
Application Procedure: • Application can be submitted online, for applying
Click HereSelection Procedure: • Online Aptitude Test followed by Technical Round and then HR Interview Round
Instructions: Candidate needs to bring the mandatory documents with them
• 2 passport size photographs
• College Id card/A valid photo id proof
• Copy of Resume
• Photocopies of Mark sheets(10th, 12th, UG, PG(if applicable)
Note:Candidates who have appeared in last 3 months for Wipro recruitment process are also eligible to participate
Click Here for more details about Wipro Careers 2016-2016 and other information regarding profile.